…stands out for his determination to ensure that the Customer is at the heart of our thinking
Bryan built an outstanding team in Direct Line Group who worked collaboratively with the Business. The successes that have been delivered and more importantly sustained speak for themselves. Bryan’s leadership skills are outstanding and his ability to engage people and bring them on the Transformation Journey has been inspirational.
Bryan stands out for his determination to ensure that the Customer is at the heart of our thinking and that we develop and learn each and every day. He is a truly motivational leader
…doesn’t accept things as status quo but would rather question and probe to constantly improve.
Bryan is a true Transformation champion and professional. I have had the pleasure of working with Bryan for a number of years and know him as an honest, genuine and passionate leader. He builds his teams well and supports personal development as much as he does business development. He has led the Transformation in Direct Line Group exceptionally well, taking it through concept, pilot and into full delivery. Initially working with McKinseys, Bryan quickly stepped up the challenge with his own approach to business & cultural transformation, ultimately being recognised as ‘best in class’.
A guy full of enthusiasm and ideas for improvement, Bryan is someone who doesn’t accept things as status quo but would rather question and probe to constantly improve.
….led to a series of improvement principles being integrated into the DNA of the organisation.
Bryan is an inspirational thought leader and excellent role model. Whilst working for Bryan, I have witnessed him use all aspects of his leadership ability, to win support for a significant cultural transformation within Direct Line Group, which has led to a series of improvement principles being integrated into the DNA of the organisation.
What impressed me most about the way Bryan did this was his ability to recruit and develop talent, moulding the individuals into a high performing team required to deliver on the strategic vision.
I have led and been a part of transformations across multiple sectors and different organisations, but what sets the transformation Bryan created and led apart from others, is the shift in mindsets and behaviours achieved, which in turn has led to sustained commercial delivery and ongoing business improvement.
….really understands the importance of leadership in business transformation
I’ve had the pleasure of working with Bryan at Motorola and more recently at Lomond Capital. Bryan really understands the importance of leadership in business transformation, and he always demonstrates the principle that great leaders identify and nurture leadership qualities in those around them. I’ve seen him take difficult decisions with courage and integrity and influence challenging stakeholders in positive ways.
Working with Bryan, I always felt that he coached, supported and encouraged me to develop my skills and do my best for the business
….talent was recognised and grown, creating the leaders of tomorrow
Bryan is an inspirational leader who invests significant energy in, and is passionate about, creating a climate of success. When working with Bryan, he created a meritocracy where talent was recognised and grown, creating the leaders of tomorrow.
Bryan has a track record of leading teams who have added significant commercial benefit, which is enabled by a unique blend of lean and continuous improvement knowledge and a focus on inspirational leadership
Bryan helps you think outside the box
I can’t recommend Bryan enough. We worked together in the Lomond Capital Group. We did a number of integration projects together while there. He has vast expertise in managing projects and this showed and allowed us to deliver all these projects successfully. Bryan ended up being my unofficial mentor/coach. He was my go to person if I had a difficult situation that I needed guidance with. Bryan is a very calm thought provoking person who makes you think outside the box which is great and helped me grow as a manager and as a person. Most businesses are people businesses and Bryan 100% gets that and is at the forefront of how he does what he does.Ross Murray
Brilliant at Engagement – at all levels
When I think of my time working with Bryan I think of “E” words.
Fantastic levels of Energy and Enthusiasm, so positive, making things happen.
Brilliant at Engagement – at all levels – able to talk with senior executives and Engage all levels of staff.
Empathy and Emotional intelligence – really understanding people.
Bryan is a wonderful role model, and a terrifically thoughtful leader capable of delivering remarkable results with the businesses he operates with
….”light years ahead of where we are now”.
The world needs more visionaries. The world needs more Bryans. Despite working in an organisation that was often too wrapped up in formalities and “the way things are done around here”, I found Bryan to have the cut-through visionary mindset and leadership qualities that create CHANGE.
The 6 months we worked together at RBS produced a tangible and deliverable vision for an e-business solution that the Chief Exec termed “light years ahead of where we are now”.
I would certainly recommend Bryan as a guest speaker for your business
At our recent business conference, we asked Bryan to come along to challenge us to think what it would mean to us as leaders to lead our rapid growth strategy and how we would continue to grow our business whilst delivering the same levels of customer service.
Bryan’s presentation was re-refreshing and inspirational and it got our team to think quite differently about their role in leading change to achieve sustainable improvements.
I would certainly recommend Bryan as a guest speaker for your business.
All business change begins with a spark of inspiration
Bryan has given me a full understanding of the impact that inspirational leadership has within a business wide change transformation.
Bryan has led the business wide change transformation within our Company, which is having a major impact on the business success. He has effectively created and managed the environment for continuous improvement within the organisation by engaging both transformation experts and the business lines alike. He has set the foundations for the future.
All business change begins with a spark of inspiration, of which Bryan was this spark; through his leadership this spark has ignited true engagement of all in their quest for excellence for the customer, the business and their own personal growth.
Bryan’s ability to engage with everyone in the business, from the Chief Executive through to the Call Handlers has enabled transformation to embed and grow to be the model of choice enabling all to play a part in the improvement of the business. This has now been captured as the Transformation Management System, the DNA of what we do and why we do it.
…an inspirational leader and a first class practitioner of process re engineering and business transformation
Bryan is an inspirational leader and a first class practitioner of process re engineering and business transformation. He gets results and leaves a lasting legacy behind him. His experience and track record is very impressive and represents many years of leading change from the front.
Bryan is immensely intellectually curious and is a joy to work with.